Duration of Reservation
Please be advised that if your reservation is for Breakfast or Lunch on a Saturday or Sunday, a 1 hour duration will apply to your booking. We kindly ask that you emphasise with your guests the importance of arriving at The Bower Manly at your agreed arrival time so you can enjoy your dining experience within your allocated time period.
Deposits:
Your deposit amount will be deducted from your final bill on the day. Deposit will not be refunded if the restaurant receives less than 7 days notice of cancellation.
Outstanding Amounts:
Any outstanding amounts that have not been settled & paid at the completion of your booking will be charged by us to the credit card provided by you and held on file.
Final Numbers:
Your final numbers are required 72hrs in advance; if we are notified of a decrease in numbers up until 24hrs prior to your scheduled arrival time a $10 per head charge to the variance in numbers will apply (this excludes special event days where full charges will still apply). If notification has not been received of any changes to your confirmed guest numbers prior to your scheduled arrival time then full payment will be required for any missing guests.
Cancellation:
Should the restaurant receive cancellation of the groups booking less then 24 hours notice of arrival full cancellation of the package price by the amount of guests confirmed will apply and will be charged to the credit card on file.
Seating Requests:
All seating requests will be taken into consideration but are not guaranteed. Please be aware for groups that are over 8 people, you may be seated across two tables side by side.
Highchairs are not permitted on the front terrace area of The Bower Manly ONLY due to
OH&S regulations.
For all other venues, please advise when confirming your reservation of any highchair requirements & prams you will be bringing.
Beverage Packages:
Beverage package options are available for two or three hour durations and will commence at your confirmed reservation time. Please be aware last drinks will be called 15mins prior to your allocated beverage package time completion. Multiple beverage orders per person will not be permitted in line with our RSA requirements.
By law, management reserves the right to cease serving alcohol should a patron show signs of intoxication.
Beverages on Consumption:
You are welcome to have your beverages charged on a consumption basis (Bar Tab). Please be aware we do not split bills. For groups 40+ a pre selection of wine is required 7 days prior (Max 6 varieties).
Cakes:
Your chosen venue is able to arrange cakes for any occasion with a minimum of 3 days (72hrs) notice period for medium/ large sizes. Cakes are charged from $48 per cake with a personalised message. If you wish to supply your own cake a $5 per person cakeage charge will apply.
Privacy Policy The Bower Manly
A.B.N. 91607000377
The Bower Manly is committed to the protection of your personal information. The Bower Manly has developed its own privacy policy, which is based on the National Privacy Principles in the Privacy Act 1988.
This Policy covers all personal information that we hold and includes information we have collected through our restaurant, over the phone and over the internet through our websites. This Policy also covers personal information that we have sourced from third parties.
Collection
When you use this website The Bower Manly will only collect necessary personal information, which you provide, to us and information about how you use
our website, for example by making a purchase or posting original content to our site. This information includes your name, home or work address, phone number,
e-mail contact and information about the products and services, which interest you.
The Bower Manly will only collect personal information by lawful and fair means and will let you know where and how to contact us.
Use
The Bower Manly may use your personal information to:
(a) process your orders for our products or services that you place with our website, directly with our store or any other representative of The Bower Manly;
(b) administer and deal with any issues you raise with us regarding any of our products or services;
(c) analyse products and customer services and develop new products; and
(d) facilitate The Bower Manly internal business operations, including fulfillment of any legal requirements.
Security Policy
Your credit card details are transmitted through a secure, third party gateway which sends these details to the bank. All credit card details are protected using SSL (Secure Socket Layer) encryption and currency of transactions is in AUD only. Your credit card will be charged accordingly from The Bower Manly. However, your credit card details are not stored by The Bower Manly and will destroy or permanently deidentify personal information if it is no longer needed for any purpose.
The Bower Manly recognises that your e-mail address and mobile phone number are confidential. We will not use or disclose your e-mail address and mobile phone number to any third party without your explicit consent, nor will you get any unsolicited bulk e-mail (also known as “spam”) with any commercial offers or advertisements, as a result of your registration of details with The Bower Manly.
When you use this website, our Internet Service Providers record your visit and logs the following data for aggregate statistical purposes – server address, top level domain name (e.g. .com, .gov, .au, .uk etc.), date and time of visit, pages accessed, previous website visited and type of web browser and operating system used. This information together with any other feedback / information you provide us from time to time are used to continuously improve our service.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a
warrant to inspect service provider logs.
Your IP address is logged upon placing an order as part of our commitment to fraud prevention and security. The Bower Manly will pass on any
information related to suspected fraudulent activity to the appropriate authorities.
Opt-in
You are automatically opted-in to The Bower Manly’s marketing and provide us consent to your email address to be used to send information about special products and services in the future, and whether information is sent by our agents or third party service providers. You may also change this in the future by contacting us or opting-out when you receive communication from us, although it may also be necessary to contact any other organisations which have obtained your information to indicate your choice at this stage.
Cookies
Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Our site uses cookies to keep track your order.
Privacy Policy
This Policy will be reviewed from time to time and any amendments will be incorporated in the updated Policy. The updated Policy will be posted on this website. Your continued use of this website indicates your acceptance of the Policy in place at this time.